The Plantronics Voyager Focus UC B825 is arguably one of the best business Bluetooth Stereo headsets available right now. The headset can connect to two devices simultaneously and can switch between the two Bluetooth profiles seamlessly. Jan 07, 2016  The Voyager Focus UC comes with a neoprene case. Image: Plantronics This isn't a fold-away, lightweight, stowable piece of kit: it's chunky, weighs 155g, and if. View and Download Plantronics Voyager PRO UC v2 user manual online. Bluetooth Headset and Bluetooth USB Adapter. Voyager PRO UC v2 Headsets pdf manual download. Also for: Bt300-m.

The Plantronics Voyager Focus UC B825 is arguably one of the best business Bluetooth Stereo headsets available right now. The headset can connect to two devices simultaneously and can switch between the two Bluetooth profiles seamlessly. The device also comes with a charging station which as the same suggests, charges the headset. In addition to that, when the base charger is connected to a PC or a laptop, you can update the device firmware though the Plantronics Hub software. All in all, the device is easy to setup and most of the end users will not go beyond its basic functionalities. However, if you are stuck anywhere in the initial setup, this post should help you. In this post, we are going to talk about how to setup configure and troubleshoot Plantronics Voyager Focus UC. Read along to know more.

Also Read Our Review of the Plantronics Voyager Focus UC B825

Setup Configure and Troubleshoot Plantronics Voyager Focus UC

First, we will talk about setting up and configuring the headset. Once the headset is unpacked, follow the steps below to do the initial setup.

  • Fully charge the Plantronics Voyager Focus UC B825 headset. Even though the device does have some charge out of the box, it is highly recommended to fully charge it before first use.
  • The headset has a 5 level LED indicators which indicate the current charge. Ensure all 5 LED lights are lit up before initial usage.
  • The headset comes with a pre-paired USB adaptor which when connected to a PC or MAC will automatically connect to your headset.
  • If you want to connect your headset with a Smartphone, Tablet or any other Bluetooth compatible device, then you would need to manually pair the device.
  • Additional call controls need to be configured using the Plantronics Hub software.

Once the initial setup is complete, you can start using the headset right away. Plantronics claims that using the USB Bluetooth gives you a better sound & voice experience when compared with a direct connection. In our review of the Plantronics Voyager Focus UC B825, we did not find much difference between the two modes. However, this may vary based on individual perspectives. Next, we talk about connecting the Plantronics Voyager Focus UC B825 to a PC. Here are the steps below:

  1. Insert the Bluetooth USB adapter into an available USB port on your laptop or PC.
  2. Pairing is confirmed successful when you hear “pairing successful” on the headset and the USB adapter LED is solid blue. As indicated in the picture above.
  3. Optionally, your Headset call control can be customized by installing the Plantronics Hub for Windows and Mac. This will enable headset control (answer/end and mute) functionality.

Plantronics Voyager Focus Uc Download

You can download the Plantronics Hub software for Windows PC here and for Mac from here.

How to Configure BT600 USB adapter to a Windows PC

Focus

When you use the high-fidelity Bluetooth USB adapter, it comes ready to take calls. If you want to listen to music, then you will need to configure your Bluetooth USB adapter (Using the Hub Software). Here are the steps below:

BT600 USB Settings for PC

User Manual Plantronics-voyager-focus-uc Plantronics Voyager Focus Uc
  1. To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. Select Plantronics BT600, set it as the Default Device and click OK.
  2. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >
    Communications tab and select the desired parameter.

BT600 USB Settings For Mac:

  1. To configure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound.
  2. On both the Input and Output tabs, select Plantronics BT600.
Plantronics

Updating the firmware of the Plantronics Voyager Focus UC B825 headset

In order to check, download and install new firmware updates, you would need to download and install the Plantronics Hub software for Windows PC or for Mac from here. Once installed, run the application to check for any device updates. Here are the screenshots below for your reference.

Main Page
Device Update Page

Plantronics Voyager Focus UC B825 Softphone Compatibility List:

The default software profile is set to Lync and Skype for Business. However, the headset supports a wide array of different Enterprise VOIP softphones. Here is the list:

  • Avaya Aura Agent Desktop
  • Avaya Communicator
  • Avaya Communicator for Microsoft Lync
  • Avaya IP Agent
  • Avaya IP Softphone
  • Avaya one-X-Agent
  • Avaya one-X-Agent Communicator
  • BroadSoft UC-One
  • Cisco IP Communicator
  • Cisco Jabber
  • Cisco UC Clients
  • Cisco Webex Client
  • Microsoft Skype for Business (Default)
  • NEC SP350
  • ShoreTel Communicator
  • Skype
  • Swyxlt
  • Windows Media Player
  • iTunes

Note: You can change the profile only though the Plantronics Hub software.

We hope that this post on how to Setup Configure and Troubleshoot Plantronics Voyager Focus UC was useful. If you need any clarifications or have suggestions, please feel free to drop us a comment below in the comment section. Cheers!

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Written by Shruti Dhapola | New Delhi | Published: September 2, 2015 5:31:45 pm
Plantronics has launched two new headphones in India.

Plantronics, a global audio and communications company, today launched two new headsets India; the Voyager Focus UC aimed at enterprises and the BackBeat Sense for consumers.

Plantronics Voyager Focus Uc Ms

The Voyager Focus UC is priced at Rs 18,999 and the BackBeat Sense costs Rs 9,999 and both are lightweight, Bluetooth headphones. In case of the Voyager Focus UC, there’s an extended microphone boom as well.

“BackBeat Sense headphones are aimed at millennials in India, the ones who are constantly connected to their smartphones, mobiles and listening to music. These light-weight headphones are optimised for people who are constantly on the go,” says Bobby Joseph, Senior Country Director, Plantronics India and Middle East.

BackBeat Sense

BackBeat Sense headphones come with built-in smart sensors which automatically pause music when a user slips them off, lets users automatically take a call on phone or put it on mute when they take the headphones off.

The headphones come with a built-in microphone and stream music up to 100 metres. Plantronics is promising 18 hours of battery life on a single charge.

Where sound quality goes, the headphones have “Signature Plantronics” audio and dynamic drivers to offer a rich bass, crisp highs, and natural midtones for music lovers.

The headphones are also equipped with dual-mics and allow for voice communications on Skype calls, etc as well. Plantronics has armed the BackBeat Sense with an OpenMic technology to ensure that users can listen to what others outside might be saying, by just pressing a button on the headphones.

Plantronics BackBeat Sense headphones.

BlackBeat Sense have fold-flat earcups which are lined with memory foam and weigh 140g. The headphones work with two smartphones or tablets simultaneously. These headphones are available in two styles—Black/Espresso and White/Tan.

Voyager Focus UC

Voyager Focus UC headset is aimed at work environment, enterprise users, and come with active noise-cancellation (ANC) technology. The headset comes with similar features to the BlackBeat Sense in addition to the ANC and extra microphone.

Plantronics says Voyager Focus UC provides superior audio on both sides of the call. The ANC reduces environmental sounds , says the company.

Plantronics Voyager Focus UC

“We tried to think of every collaboration challenge and built a solution that solves for them. We created a premium design that will convey confidence and competence during a video call. We’ve used sensors and context to adapt the user experience to the wearing style and state so it just works as expected,” says Joseph.

The Voyager Focus UC also has Class 1 Bluetooth range till 45 metres, a “Dynamic Mute Alert” which alerts user if the mute function is still active and the headset automatically mutes when a user takes it off and unmutes when it’s put back on. Like the BackBeat Sense, Voyager Focus UC has on-board sensors.

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